Terms of Service

These terms are the agreement between you and us for using GrimoirePrint. They are written to be read, not to be survived. Our Refunds & Cancellation Policy, our Privacy Policy and our Data Processing Addendum form part of them.

1. Who we are

GrimoirePrint (grimoireprint.com) is operated by Commercial Maths Consulting Ltd (trading as GrimoirePrint), a company registered in England and Wales, company number 13451910, registered office Threeways, Sleepers Hill, Winchester SO22 4ND ("we", "us").

How to reach us. Email [email protected], or use the contact form. Either reaches us, and either is enough for anything in these terms — cancellations, complaints, privacy requests and reports of abuse.

By using GrimoirePrint you accept these terms. If you do not accept them, please do not use it.

2. What the service does

GrimoirePrint turns Markdown into a typeset PDF. You send us a document; we render it and give you the file back. There is a website, a public API and an MCP integration, and the same terms cover all of them.

We may change, improve or withdraw features. Where a change materially reduces what you have paid for, section 11 says what happens.

3. Free conversions

We currently give every user 10 free conversions per calendar month, resetting on the first of the month. Free conversions may carry a small watermark.

The free allowance is a gift, not a purchase. We can change, reduce or withdraw it at any time. It has no cash value and it is not a credit. We may refuse it where we reasonably believe it is being farmed — for example by scripting fresh browser identifiers to reset the counter.

4. Accounts

An account is created when you first buy credits, or when you sign in. It is keyed on your email address. You sign in with a one-time link sent to that address, or with Google or GitHub — there is no password, so there is none for you to lose.

Keep control of the email address and the sign-in links sent to it: anyone who has them can use your balance. You must give us an address you actually control.

How old you have to be. To use GrimoirePrint and its free conversions you must be at least 13 — the age at which UK law lets you agree to an online service on your own account. To buy credits you must be 18 or over, or have the consent of a parent or guardian who accepts these terms on your behalf and is responsible for the purchase; a paid contract needs the capacity to enter one. If we learn that credits were bought by someone under 18 without that consent, we will refund the unused balance on request.

Signing in with Google or GitHub reaches the same account as an emailed link to the same verified address. That is deliberate — it is one balance, several doors.

5. API keys

An API key spends the balance of the account that owns it. We store only a hash of the key, so we cannot show it to you again after it is created and we cannot recover it for you — if you lose it, revoke it and make another.

You are responsible for what your key does. Tell us straight away if it leaks and we will revoke it. Keys carry rate and concurrency limits so that one caller cannot take the service down for everyone.

What you may and may not build on the API itself is in section 19.

6. Credits

6.1 What a credit is. A credit is a prepaid entitlement to one successful conversion. It is a contractual entitlement against us, and nothing more.

6.2 What a credit is not. A credit is not electronic money, a payment instrument, a gift card or a currency. It has no cash value except where these terms or your statutory rights require a refund. It cannot be transferred, sold, pooled or given to another account, and it can only be used to obtain this service from us.

6.3 Using credits. One credit is spent per successful conversion. A failed conversion does not spend a credit. Free conversions are used before purchased credits, so a paid credit is never spent while a free one is available.

6.4 Credits do not expire. Once you have bought them, they are yours until you spend them.

6.5 Dormant accounts. If an account has had no sign-in and no conversion for 24 months, we may close it. We will email you at least 30 days beforehand. If it is closed while you still hold unused credits, you can ask us for a refund of that balance within 12 months of closure, and we will pay it. We do not keep money for credits you never used.

6.6 Prices. Pack prices are shown at checkout. We may change them, but a change never affects credits you have already bought.

6.7 Corrections. We may adjust a balance to fix an error, to reverse credits granted for a payment that was later refunded or charged back, or where credits were obtained in breach of these terms.

7. Payment

7.1 Lemon Squeezy is the merchant of record. Credit packs are sold through Lemon Squeezy acting as merchant of record. It is the seller of the transaction: it takes the payment, issues your receipt, and collects and remits VAT and other sales taxes, and your purchase is also subject to Lemon Squeezy's own terms. We remain the supplier of the service itself. The credits, the conversions and everything these terms promise about them are ours to deliver, and our obligations for the service — including the statutory ones in section 12 — sit with us, not with Lemon Squeezy. In short: they handle the money, we provide the service.

7.2 Your card. Card details are handled by Lemon Squeezy and its payment processors. We never see or store them. Your statement is likely to show Lemon Squeezy rather than GrimoirePrint.

7.3 Prices and tax. Prices are shown in US dollars. Tax is calculated and displayed by Lemon Squeezy at checkout, based on where you are.

7.4 One-off purchases. A credit pack is a single purchase. There is no subscription and nothing renews. Where we do offer an opt-in auto top-up, it is exactly that — opt-in — and switching it on means agreeing to a recurring charge that buys a further pack when your balance runs low, at most once per calendar month, which you can switch off at any time. Switching it off stops future charges and leaves the credits you already have.

7.5 Cancellation and refunds. Your 14-day right to cancel, and everything else about getting your money back, is in the Refunds & Cancellation Policy, which forms part of these terms. In summary: within 14 days of buying, we refund every credit you have not used, no reason needed; credits you have already spent are not refunded, because the PDFs they produced are yours; and if something failed at our end you get the credit or the money back.

8. Your documents, and what you make with them

8.1 Your input is yours. You keep every right in the text and images you send us. We claim no ownership of them.

8.2 Your output is yours. The PDFs you generate are yours. We assert no ownership, licence or claim over them. You may publish, distribute and sell them.

8.3 What we do with your input. Only what is needed to render it, and then we delete it. We do not read your documents and we do not use them to train machine-learning models. The Privacy Policy sets out the detail.

8.4 You warrant that you may use what you send. You must have the rights to the text and images in your document, including any image you link to from another site.

8.5 Fonts and themes. The themes and typefaces we render with are licensed for this use, including in documents you go on to sell. If a specific font ever carries a restriction that affects that, we will say so on the page where you choose it.

8.6 Not affiliated. GrimoirePrint is an independent product. It is not affiliated with, endorsed by or sponsored by any tabletop game publisher, and the styles it offers are our own designs.

9. Acceptable use

The short version: use it for documents, not for harming people or breaking the service. Specifically, do not use GrimoirePrint to:

• produce or distribute material that is unlawful, or that infringes someone else's copyright, trade marks or other rights;
• produce material designed to deceive — phishing pages, fake invoices or receipts, forged documents or credentials, or synthetic media presented as genuine;
• harass, threaten, defame or defraud anyone, or produce material that incites violence or hatred;
• embed malware, or anything intended to compromise a reader's device, in a document;
• attack, probe, overload or load-test the service without our written permission, or circumvent its rate limits, its metering or its free allowance — including by scripting fresh browser identifiers;
• point our renderer at hosts it has no business fetching, including private, internal or loopback addresses, in order to reach something through us that you cannot reach directly;
• resell, white-label or otherwise offer the conversion service itself as your own, or build a competing conversion service on top of it (using it to produce documents for your clients is fine — see section 19);
• share, sell or publish your API key, or let someone else use your account in a way that is really a second account.

We may suspend or close an account that breaches this section. Where we do, and the breach was not deliberate, we will refund any unused credits. If you think something you want to do sits near a line here, ask us first — we would rather answer than enforce.

To report something you believe breaches this section, see section 20.

10. Our intellectual property

The GrimoirePrint name, the site, the software, the themes and the designs are ours and stay ours. Nothing in these terms gives you a licence to copy, resell or host the service itself. This does not limit anything in section 8 — the documents you make are yours, without qualification.

11. Availability

We work to keep GrimoirePrint up, but we do not guarantee it will never be down. Maintenance, a provider outage or a fault can interrupt it.

If it is unavailable for long enough that you cannot use credits you have paid for, contact us — we will extend, re-credit or refund as is fair in the circumstances. Your credits do not expire, so an outage does not cost you a balance.

12. What we promise, and what we do not

We will provide the service with reasonable care and skill. If you are a consumer, the Consumer Rights Act 2015 gives you rights that these terms cannot reduce, and nothing here tries to.

Beyond that, the service is provided as it is. We do not promise that it will meet every requirement, that a particular document will render exactly as you imagined it, or that it will be free of faults. The output is not proofread by us. Check your PDF before you print or sell it.

13. Liability

We do not limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Your statutory rights as a consumer are unaffected.

Subject to that, we are not liable for loss of profit, loss of business, or loss of data that you have your own copy of.

How much we can be liable for. Our total liability to you for everything connected with the service is limited to the fees you paid us in the twelve months before the claim. If you have only ever used the free tier, that figure is nil — which is the trade for a service you were given rather than sold. None of this limits the carve-outs in the paragraph above, and none of it affects your statutory rights: if you are a consumer, the Consumer Rights Act 2015 gives you remedies this clause cannot take away.

Keep your own copy of your documents. We delete ours as soon as the conversion is done, which means we cannot recover anything for you.

14. Suspension and closing your account

You can stop using GrimoirePrint at any time, and you can ask us to close your account and delete your data — see the Privacy Policy. If you close it with unused credits, ask and we will refund them.

We may suspend or close an account that breaches section 9, or where we are required to. We will tell you why unless the law stops us.

Payment disputes. If a payment is reversed, charged back or disputed, the credits it bought are removed from the balance, as the Refunds & Cancellation Policy explains, and your balance is never pushed below zero. We may suspend an account while a dispute is open, and we may close one that shows a pattern of reversed payments or of buying credits, spending them immediately and then reversing the payment. If you think a charge is wrong, please tell us first — a message reaches us faster than a chargeback does, and we would rather refund you than argue with your bank.

15. Changes to these terms

We may update these terms. The date at the top moves when we do. Where a change materially affects account holders we will email them, and where it materially disadvantages you and you hold unused credits, you may close your account and ask for a refund of the unused balance.

16. Complaints

Tell us — email [email protected] or use the contact form — and we will answer. We would much rather fix something than have you take it elsewhere.

17. General

If any part of these terms turns out to be unenforceable, the rest still stands. Not enforcing something once does not waive it. You may not transfer your rights under these terms; we may transfer ours if the business is sold, and never in a way that reduces your rights.

18. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer resident elsewhere in the UK or in the EU, this does not take away the protection of the mandatory laws of the country you live in, or your right to bring a claim in your local courts.

19. The API, the MCP server and other integrations

These terms cover the API, the MCP server, the GPT action and the editor extensions as well as the website. This section is what is specific to them.

19.1 What you may do. You may call the API for your own documents, and for documents you produce for your clients or your employer. You may build a product that uses it, provided the product is not itself a Markdown-to-PDF conversion service competing with this one. Automated and programmatic use is expected — that is what the API is for — so nothing in section 9 about scripting is aimed at ordinary API traffic.

19.2 What you may not do. Resell or white-label the raw conversion capability; present our service as your own; share or publish a key; or work around the rate and concurrency limits by spreading traffic across keys or accounts.

19.3 You are responsible for what you send. If your users' documents reach us through your key, you are responsible for them under section 9 as though they were yours, and for having the rights to them under section 8.

19.4 Changes and deprecation. We may change rate limits, concurrency limits and the API itself. For a change that would break existing integrations we will give at least 30 days' notice to account holders using the API, except where a shorter notice is needed for security or to comply with the law. Additions that do not break anything can happen at any time, so write clients that tolerate new fields.

19.5 Business customers. If you are processing personal data in the documents you send, our Data Processing Addendum applies and lists the sub-processors involved.

20. Reporting infringement or abuse

If you believe something made with GrimoirePrint infringes your rights, or that an account is being used in breach of section 9, tell us through the contact form, or email [email protected], with "Report" in the subject.

So we can act, please include: what the material is and where you saw it; what right you hold and why you believe it is infringed, or which part of section 9 you think is being broken; your name and a way to reply to you; and a statement that what you have told us is accurate. We may pass your report to the account holder so they can respond, so tell us if that is a problem and why.

What we will do: look at it promptly, and where a report is well-founded, remove what we can, warn or suspend the account, and close it on repeat. What we cannot do is take back a PDF that has already been downloaded — we do not keep a copy; the file is deleted minutes after it is made, as the Privacy Policy explains. We may decline a report we think is mistaken or made in bad faith, and we will say so.

Security problems are welcome too, through the same route with "Security" in the subject. Please give us a reasonable chance to fix something before you publish it; we will not pursue anyone who reports a genuine vulnerability in good faith and does not exploit it, access other people's data, or degrade the service.